Chicken Coop Mart Sales Policy
At Chicken Coop Mart, our goal is to provide customers with a simple, transparent, and reliable shopping experience when purchasing chicken coops, pet houses, dog kennels, cat shelters, rabbit hutches, animal shelters, and other outdoor animal housing products.
Product Information
We make every effort to provide accurate product descriptions, dimensions, images, materials, features, and specifications. Customers are encouraged to review all product information carefully before placing an order. Product colors, finishes, measurements, and appearance may vary slightly depending on manufacturing batches, lighting, or screen settings.
Pricing & Availability
All prices displayed on our website are subject to change without prior notice. We make reasonable efforts to keep product availability and pricing information accurate. In the event of an obvious pricing or inventory error, Chicken Coop Mart reserves the right to correct the error and contact the customer before processing the order.
Placing an Order
When you place an order, you are responsible for providing accurate billing, shipping, contact, and payment information. After an order is submitted, you may receive an order confirmation by email. Receiving an order confirmation does not necessarily mean the order has been shipped or that the order has been accepted if an issue with payment, inventory, or product availability is identified.
Payment
We accept the payment methods displayed during checkout. Orders must be successfully authorized and paid before they can be processed for shipment. Chicken Coop Mart may contact customers if additional information is required to verify an order or resolve a payment issue.
Shipping & Delivery
We aim to process orders promptly and provide tracking information when available. Delivery times may vary depending on the product, destination, carrier, weather, holidays, and other circumstances beyond our control. Customers should inspect packages upon delivery and report visible shipping damage as soon as possible.
Cancellations & Changes
If you need to change or cancel an order, please contact us as soon as possible. Because orders may enter processing or shipping quickly, we cannot guarantee that cancellation or modification requests can be completed after processing has begun.
Returns & Exchanges
Returns and exchanges are handled according to our Return & Refund Policy. Customers should review that policy before purchasing. Certain products may have specific return requirements because of their size, condition, assembly status, or shipping arrangements.
Assembly & Product Use
Some animal housing products require customer assembly. Customers are responsible for following the provided assembly instructions and ensuring the completed structure is properly installed and secured. Products should be used according to their intended purpose and manufacturer recommendations.
Customer Responsibility
Customers are responsible for selecting products appropriate for their animals, available space, climate, and intended use. Chicken Coop Mart recommends reviewing product dimensions and specifications before ordering.
By placing an order with Chicken Coop Mart, you acknowledge and agree to this Sales Policy and our other applicable website policies.